Friday, November 18, 2016

How To Fix Error 619: A Connection to the Remote Computer Could not be Established (Modem Error)

Today morning while trying to connect to Internet using my USB Modem. I received following error message " Error 619: A Connection to the Remote Computer could not be established, so the port used for this connection was closed." According to Microsoft support, error 619 can occur if your computer has any third party programs that is not releasing the Winsock stack after any type of Internet activity. Some examples of this kind of programs are Download Accelerator Plus and Zone Alarm. Some support forums tell another possibility which causes error 619. It is the registry error caused by improper uninstallation of previously installed programs in our computer. They recommend registry cleaning to fix this error.


To fix "Error 619: A Connection to the Remote Computer could not be established, so the port used for this connection was closed", follow the steps below.

1. Reset Winsock

  • Click on Windows Start
  • Open Command prompt
This step various depends on the Windows Version you are using in your computer. In Windows XP you can type cmd on Run window and click ok to access command prompt. In Windows 7 computer you can search for command on Search box and access command prompt.
  • Type netsh winsock reset on command prompt
  • After this press enter to reset winsock.
  • After resetting Windows socket you should restart your computer.
2. Disable Firewall and network utility programs installed

By turn off any Internet related programs in your computer, you can avoid port related issues. Examples of Internet related programs are download accelerator, Firewall, torrent etc.

3. Check COM Ports

We should make sure the COM ports are used by the dialer (Internet Access Manager). To check this follow the steps below.
  • Right click on My Computer and Click on Properties
  • Go to Device Manager
  • Check Ports (COM & LPT)
4. Reboot Computer
After performing the above steps restart your computer.
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